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Cancellations & Returns

Last updated: 13 August 2026

Every jersey is printed to your approved artwork, so this policy is different from a normal store's. Please read it before you approve a design.

Cancelling an order

• Before artwork approval: you can cancel and we'll refund anything you've paid, less any design work already agreed and charged.
• After artwork approval: production materials and printing are committed, so cancellation may not be possible. If we can still stop production we will, and we'll tell you honestly what can be refunded.
• Once produced or shipped: custom orders cannot be cancelled.

What we do cover

Message us within 48 hours of delivery with photos if:

• The item is damaged or has a manufacturing defect
• The print is wrong compared with the artwork you approved
• The wrong item, size or quantity was delivered
• The item arrived damaged in transit

Where the fault is ours, we will reprint the affected items or refund them. Which one applies depends on your timeline and what is practical — we'll agree it with you.

What we can't cover

• Change of mind on a custom-printed item
• Wrong sizes chosen by you after we confirmed the size chart
• Spelling, name or number errors that were present in the artwork you approved
• Minor shade variation between screen and printed fabric
• Normal wear, washing damage, or damage from incorrect care

How to raise a claim

Message +91 86024 88674 on WhatsApp or email israarikbalmohd@gmail.com with your order details and clear photos of the issue. We'll acknowledge within 2 working days and tell you the next step.

Refund timelines

Approved refunds are processed to the original payment method within 7–10 working days of approval. Your bank may take additional time to show it.

Return shipping

If the fault is ours, we cover return shipping or arrange a pickup. Please don't ship anything back before we confirm the return in writing.